Why Register Unifi Online With Us?
Super Easy
No queue and no complicated form to fill up. Just chat with us and our professional team member will assist you.
Speedy Service
Why wait? With our online registration, everything’s incredibly fast! You’ll be online and enjoying Unifi in no time.
24/7 Support
Got a problem? No worries! We have 24/7 customer service. You can WhatsApp, call, or email us anytime. No need to stress!
Awesome Packages
Our packages are designed to suit your needs. Want more speed? No problem! We make sure we have the right package for you.
Looking to level up your internet experience? Say no more! When you register Unifi with us, you’re not just getting a connection, you’re securing a lifestyle. Don’t miss out on the latest Unifi promotion that offers the best Unifi package designed to fit all your browsing, streaming, and gaming needs. Our Unifi broadband services are unbeatable in speed and reliability. Applying is easy peasy—just fill out a simple Unifi application on our website and boom, you’re one step closer to the internet heaven. So why wait? Apply Unifi today and ride the wave of endless possibilities
Unifi Home Plan
Great for Small Households and Apartments
100Mbps- Free 3 Months
- Unlimited Home Data
- Download speed up to 100mbps
- Upload speed up to 50mbps
- 24 months contract
- Standard Wi-Fi 5 router
- 24 hrs Service Guarantee
- Get RM50 bill rebate if your service is not restored within 24 hours
- T&C apply
Optimal for Families, Home Offices, and Townhouses
300Mbps- Free 3 Months
- Unlimited Home Data
- Download speed up to 300mbps
- Upload speed up to 50mbps
- 24 months contract
- Certified Wi-Fi 6 router
- 24 hrs Service Guarantee
- Get RM50 bill rebate if your service is not restored within 24 hours
- Get 600 Mins Talk Time to All Lines
- Beyond 600 minutes, free calls from fixed to fixed. RM0.10 from fixed to mobile (Not Included Dect Phone)
- T&C apply
Perfect for Gamers and Streamers in Houses
500Mbps- Free 3 Months
- Unlimited Home Data
- Download speed up to 500mbps
- Upload speed up to 100mbps
- 24 months contract
- Certified Wi-Fi 6 router
- 24 hrs Service Guarantee
- Get RM50 bill rebate if your service is not restored within 24 hours
- Get 600 Mins Talk Time to All Lines
- Beyond 600 minutes, free calls from fixed to fixed. RM0.10 from fixed to mobile (Not Included Dect Phone)
- T&C apply
Lightning-Fast Speed for Power Users in Larger Homes
1Gbps- Unlimited Home Data
- Download speed up to 1Gbps
- Upload speed up to 500mbps
- 24 months contract
- Certified Wi-Fi 6 Optical Network Router
- Get 600 Mins Talk Time to All Lines
- Beyond 600 minutes, free calls from fixed to fixed. RM0.10 from fixed to mobile (Not Included Dect Phone)
- Next day installation
- Install within 24 hours. Subject to availability
- 12 business Hours Service Restoration
- Prioritised restoration within 12 business hours
- T&C apply
The Ultimate Internet Experience for Large Households
2Gbps- 2+ Unlimited Home Data
- Download speed up to 2Gbps
- Upload speed up to 1Gbps
- 24 months contract
- Certified Wi-Fi 6 Optical Network Router
- Get 600 Mins Talk Time to All Lines
- Beyond 600 minutes, free calls from fixed to fixed. RM0.10 from fixed to mobile (Not Included Dect Phone)
- Next day installation
- Install within 24 hours. Subject to availability
- 12 business Hours Service Restoration
- Prioritised restoration within 12 business hours
- T&C apply
- Price displayed is EXCLUSIVE of SST.
- Minimum Subscription 24 months.
- Speed upgrade not applicable for 30Mbps (VDSL) and 800Mbps plan.
- Free installation only covers standard installation cabling (currently no charges) up to 50 meters of internal fiber. This excludes charges imposed by external contractors for concealed wiring, wiring over the ceiling, customized wiring, etc
- All Unifi New registration require to pay advance payment within 10 days after installation complete. (Malaysian:RM100, Foreigner:RM500)
Unifi Business Plan
Unifi BIZ100
100Mbps- Unlimited Data
- Download speed up to 100mbps
- Upload speed up to 50mbps
- FREE WiFi Modem Equipment
- (worth RM200)
- DECT Phone included
- Simple Voice Plus 50
- Free Calls worth RM50
- Beyond call rates
- Free calls to TM Fixed lines. 12 sen/min to mobile and other Fixed Lines
Unifi BIZ300
300Mbps- Unlimited Data
- Download speed up to 300mbps
- Upload speed up to 50mbps
- FREE WiFi 6 Modem Equipment
- (worth RM300)
- FREE Mesh WiFi 6 Certified
- (worth RM399)
- DECT Phone included
- Simple Voice Plus 50
- Free Calls worth RM50
- Beyond call rates
- Free calls to TM Fixed lines. 12 sen/min to mobile and other Fixed Lines
Unifi BIZ500
500Mbps- Unlimited Data
- Download speed up to 500mbps
- Upload speed up to 100mbps
- FREE WiFi 6 Modem Equipment
- (worth RM300)
- FREE Mesh WiFi 6 Certified
- (worth RM899)
- DECT Phone included
- Simple Voice Plus 50
- Free Calls worth RM50
- Beyond call rates
- Free calls to TM Fixed lines. 12 sen/min to mobile and other Fixed Lines
Unifi BIZ800
800Mbps- Unlimited Data
- Download speed up to 800mbps
- Upload speed up to 200mbps
- FREE WiFi 6 Modem Equipment
- (worth RM300)
- FREE Mesh WiFi 6 Certified
- (worth RM899)
- DECT Phone included
- Simple Voice Plus 70
- Free Calls worth RM70
- Beyond call rates
- Free calls to TM Fixed lines. 8 sen/min to mobile and other Fixed Lines
Unifi BIZ1G
1Gbps- Unlimited Data
- Download speed up to 1Gbps
- Upload speed up to 200mbps
- FREE WiFi 6 Modem Equipment
- (worth RM300)
- FREE Mesh WiFi 6 Certified
- (worth RM899)
- DECT Phone included
- Simple Voice Plus 70
- Free Calls worth RM70
- Beyond call rates
- Free calls to TM Fixed lines. 8 sen/min to mobile and other Fixed Lines
Unifi BIZ2G
2Gbps- Unlimited Data
- Download speed up to 2Gbps
- Upload speed up to 200mbps
- FREE WiFi 6 Modem Equipment
- (worth RM300)
- FREE Mesh WiFi 6 Certified
- (worth RM899)
- DECT Phone included
- Simple Voice Plus 70
- Free Calls worth RM70
- Beyond call rates
- Free calls to TM Fixed lines. 8 sen/min to mobile and other Fixed Lines
- Price displayed is EXCLUSIVE of SST.
- Minimum Subscription 24 months.
- Free installation only covers standard installation cabling (currently no charges) up to 50 meters of internal fiber. This excludes charges imposed by external contractors for concealed wiring, wiring over the ceiling, customized wiring, etc
- All Unifi Business New registration require to pay RM200 advance payment within 10 days after installation complete.
Unifi Registration Forms
Get Connected the Easy Way – Quick and Easy Unifi Sign-Up
Register Unifi Home Plan
Price displayed is exclusive of 6% SST
Register Unifi Business Plan
Price displayed is exclusive of 6% SST
What People Are Saying About Register Unifi Online
Connecting Malaysia, One Broadband at a Time.
“Switching to TM Unifi has honestly been a game-changer for me. Before, my internet was as slow as a snail, and it used to drive me insane! Now, it’s like I’m riding a rocket! The speed is unbelievable, and the customer service is out of this world.”
“I don’t usually write reviews, but I just had to for this incredible Unifi agent, Sarah. I had a ton of questions and was super confused about which package to go for. Not only did Sarah break down all the options in a way that even my tech-challenged brain could understand, but she also recommended the perfect package for my needs.”
About Register Unifi Online
We're not just another Unifi service provider; we're your internet soulmate! With years of experience under our belt, we understand the ins and outs of what makes a killer broadband service. We're dedicated to making sure you get the best Unifi package that's just right for you. From the moment you register Unifi with us, you'll know you've made the right choice. Our team works round the clock to bring you the latest Unifi promotions and the smoothest application process. With our Unifi broadband, you don't just surf; you soar! Join us and experience the internet like never before.
Sales Assistant
WhatsApp: 60124822668
Phone: 0124822668
Address
12E, Jalan Arratoon, 10050 Georgetown, Penang
Bill or Technical
Frequently Asked Questions
General Questions
I want to relocate my Unifi service to a new address. What are the important things that I should know about?
Here are the important things to note before you proceed with your service relocation request:
- Your service account that you wish to relocate must be in ACTIVE status.
- If you have current and outstanding amount in your bill, we advise you to make the payment first so we could proceed to process your relocation request.
- Your relocation will subject to Unifi service availability at your new address. If the location is not within Unifi coverage but available with Unifi Air, you will be offered with a Unifi Air package with speed that will closely match your existing package.
- Depending on the new location, there is a possibility that your telephone line number might change if we are not able to maintain the same number for you.
How can I change my Unifi Home plan?
Depending on your package selection, you will be tied to a new contract period if the package offers better value such as it comes with a new device, discounted price or any other value added regardless of whether you are within or beyond the contract period.
What should I do if I want to terminate my unifi Home service?
Step 1: : You may give us 30-day notice on your intention to terminate the service via our online channels below:
- unifi self care portal at unifi.com.my
- Live Chat via unifi.com.my or myunifi app (https://maya.unifi.com.my/)
- Email at help@tm.com.my
(or you may walk-in to any TMpoint outlet nationwide)
Step 2: We will provide your pre-final bill indicating your outstanding balance. TM representative will call you within seven (7) days to confirm on your termination request. Upon payment settlement, we will proceed with termination order on day 31 from your termination notice.
Step 3: You will receive an SMS when your termination request is completed. Please be informed that you do not have to return any of your devices.
Installation Questions
How long does a typical Unifi Home installation and testing take?
Installation and testing are expected to take approximately 4 to 8 hours depending on the type of your premise due to the sensitive nature and the complexity involved in fibre installation.
The installation process includes site survey, ducting, piping, electrical work and equipment configurations.
What are the charges for installation fee and equipment?
Installation charge for unifi is RM200 (currently waived for standard installation for the first 50 meters only). If your premise requires non-standard installation or additional cabling, extra charges will be imposed by TM Contractor.
The standard package is inclusive of equipment worth approximately RM1,000 that will also be given free-of-charge.
When will the installation date be set up?
You can set the installation date during the registration (subject to slot availability), then you will be notified via SMS within 3 days for you to confirm the appointment.
Can I choose my own installation date?
Yes, you can choose your preferred date and time based on slot availability during registration (via TMpoint, TMpoint Authorised Dealer (TAD) or our Authorised Resellers) or change the appointment a day prior to the appointment date.
What should I do if I want to reschedule my appointment and is there any charges?
You can do so online here. Just follow these easy steps:
Change appointment:
- Log in to Unifi portal
- Choose “My Orders” tab at the bottom of the screen
- Click “Change Appointment” and choose your preferred date and time appointment.
It is advisable to make such changes 24 hours before your original installation date.
Alternatively, you can chat with us via MyUnifi app or Unifi portal, 24 hours daily.
Is there any cost that involved during installation?
Installation charge for unifi is RM200 (currently waived for standard installation for the first 50 metres only). If your premise requires non-standard installation or additional cabling, extra charges will be imposed by TM Contractor.
The standard packages is inclusive of equipment worth approximately RM1,000 that will also be given free of charge. You will find out the installation process here.